About Heartily Home Services
Family-owned. Built on trust. Proudly serving Jacksonville, FL.
Built on Trust — Jacksonville's Home Cleaning Service You Can Count On
Heartily Home Services was built on something simple, yet powerful: trust.
When our founder, Kesia Santos, arrived in the United States in 2019, she began working with cleaning companies — learning the job, understanding homes, and most importantly, getting to know clients. Over time, she noticed something that stayed with her. People weren't just looking for a clean house… they were looking for peace of mind.
Many clients felt uncomfortable having new people in their homes every time. They wanted familiar faces. Someone they could trust. Someone who knew their space, their preferences, and their routines.
That's when everything clicked.
Kesia decided to start Heartily Home Services alongside her mom, with a clear purpose: to offer not just cleaning, but consistency, care, and trust. From the beginning, the business was built around one core belief — the same face brings peace of mind.
The focus was on creating real relationships with clients. Showing up with care. Paying attention to details. Treating every home as if it were their own.
As the business began to grow, a promise was made to never lose that foundation.
Today, every team member at Heartily Home Services is carefully trained not only in professional cleaning techniques, but in the values the company started with — respect, reliability, and genuine care. Consistent teams are assigned to each home whenever possible, so clients can always feel comfortable and confident.
At Heartily Home Services, we don't just clean houses.
We help create spaces where you can truly feel at ease.
Because a clean home is important… but a trusted presence is everything.
Kesia Santos
Founder & CEO
Clean Homes, Happy Hearts
"Our mission is to enhance the quality of life for Jacksonville families by providing exceptional, eco-friendly home cleaning services delivered with genuine care, consistency, and a personal touch. We believe every home deserves to be a sanctuary — and every client deserves a team they can trust."
Our Core Values
Care in Every Detail
We treat every home as if it were our own. From the way we handle your belongings to the products we use, care is at the center of everything we do.
Trust & Reliability
Every team member is background-checked, insured, and trained to our high standards. We assign consistent teams so you always see familiar, trusted faces.
Eco-Conscious Cleaning
We believe a clean home shouldn't come at the cost of the environment. We use non-toxic, biodegradable products that are safe for families and Florida's ecosystem.
Community First
As a locally owned Jacksonville business, we're invested in our community. We hire locally, support local causes, and take pride in serving our neighbors.
The People Behind Heartily
A family-driven team combining years of cleaning expertise with sharp business and marketing skills to deliver an outstanding experience.
Kesia Santos
Founder & CEO
Kesia founded Heartily Home Services with a clear purpose: to offer not just cleaning, but consistency, care, and trust. With over 7 years of hands-on cleaning experience and 2,500+ homes cleaned personally, she brings unmatched expertise and a genuine passion for creating spaces where families feel at ease.
Noah Doyle
Operational Manager & Co-Owner
Noah oversees day-to-day operations, marketing strategy, and service quality at Heartily. His sharp business instincts and dedication to customer satisfaction ensure every client receives a seamless, professional experience from booking to completion.
Join the Heartily Family
Experience the difference that genuine care makes. Schedule your first cleaning and see why Jacksonville families trust Heartily.